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國(guó)際商務(wù)師業(yè)務(wù)外語(yǔ)輔導(dǎo):外貿(mào)函電寫(xiě)作原則

來(lái)源:來(lái)源于網(wǎng)絡(luò)發(fā)布時(shí)間:2009-08-17 11:19:03

  一、Courtesy 禮貌語(yǔ)言要有禮且謙虛,及時(shí)地回信也是禮貌的表現(xiàn)。
  例如:
  We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it.
  You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May.
  二、Consideration 體諒寫(xiě)信時(shí)要處處從對(duì)方的角度去考慮有什么需求,而不是從自身出發(fā),語(yǔ)氣上更尊重對(duì)方。
  例如:
  “You earn 2 percent discount when you pay cash. We will send you the brochure next month. ”就比 “We allow 2 percent discount for cash payment. We won't be able to send you the brochure this month.” 要好。
  三、Completeness 完整一封商業(yè)信函應(yīng)概況了各項(xiàng)必需的事項(xiàng),如邀請(qǐng)信應(yīng)說(shuō)明時(shí)間、地點(diǎn)等,確忌寄出含糊不清的信件。
  四、Clarity 清楚意思表達(dá)明確,要注意:
 。ㄒ唬┍苊庥迷~錯(cuò)誤:
  例如:As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services.
  此處bimonthly有歧義:可以是twice a month 或者once two month.故讀信者就迷惑了,可以改寫(xiě)為:
  1.We have two direct sailings every month from Hong Kong to San Francisco.
  2.We have semimonthly direct sailing from Hong Kong to San Francisco.
  3.We have a direct sailing from Hong Kong to San Francisco.
 。ǘ┳⒁庠~語(yǔ)所放的位置:
  例如:
  1. We shall be able to supply 10 cases of the item only.
  2. We shall be able to supply 10 cases only of the item.
  前者則有兩種商品以上的含義。
 。ㄈ┳⒁饩渥拥慕Y(jié)構(gòu):
  例如:
  1.We sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air.
  2.We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.
  五、Conciseness 簡(jiǎn)潔
 。ㄒ唬┍苊鈴U話(huà)連篇:
  例如:
  1.We wish to acknowledge receipt of your letter...可改為:We appreciate your letter...
  2.Enclosed herewith please find two copies of...可改為: We enclose two copies of...
 。ǘ┍苊獠槐匾闹貜(fù):
  (三)短句、 單詞 的運(yùn)用:
  Enclosed herewith----->enclosed
  at this time----->now
  due to the fact that----->because
  a draft in the amount of $1000----->a draft for $1000
  六、Concreteness 具體
  七、Correctness 正確

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