2011年國(guó)際商務(wù)師考試商務(wù)英語(yǔ)輔導(dǎo)資料(7)
來源:育路國(guó)際商務(wù)師考試網(wǎng)發(fā)布時(shí)間:2011-05-24 10:27:02
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第四部分、請(qǐng)教對(duì)方的大名:在接聽老外打來的電話,應(yīng)問清楚對(duì)方的身分,以便通報(bào)相關(guān)的當(dāng)事人或做進(jìn)一步的處理。
。1) 請(qǐng)問是哪位?
Who's calling, please?
(2) 請(qǐng)問您哪位?
Who's speaking, please?
(3) 請(qǐng)教大名好嗎?
May I have your name?
May I ask your name?
。5) 請(qǐng)教您的大名。
Your name, please.
。6) 請(qǐng)問您是哪位?
May I ask who's calling, please?
。7) 請(qǐng)問您是誰(shuí)?
Who is this, please?
。8) 請(qǐng)問是誰(shuí)?
Who is that calling?
。9) 請(qǐng)告訴我您是哪位?
Who should I say is calling?
。10) 您是哪一位?
Who(m) am I speaking to?
。11) 要我通報(bào)您是哪位嗎?
Could I tell him who's calling?
(12) 請(qǐng)問您是何人?
Who's that speaking, please?
。13) 請(qǐng)問是哪位打來的?
Who's this calling, please?
第五部分、不明了對(duì)方所言時(shí):聽不懂對(duì)方的話卻硬撐下去,并非明智之舉,不如坦白請(qǐng)對(duì)方更簡(jiǎn)單明確的說明清楚。
(1) 能說得明確一點(diǎn)嗎?
Could you put that in more specific terms?
。2) 我無(wú)法確定你的意思。
I'm not sure what you mean.
。3) 很抱歉。我沒聽懂你的話。
I'm sorry. I couldn't follow you.
。4) 你講得太快了。我跟不上。
You're talking too fast. I can't keep up.
。5) 請(qǐng)你再多解釋一下好嗎?
Will you explain a little bit more?
(6) 你能說得簡(jiǎn)單一點(diǎn)嗎?
Could you put that more simply?
。7) 恐怕我沒聽懂。能請(qǐng)你再說一遍嗎?
I'm afraid I didn't understand that. Could you say that again, please?
。8) 對(duì)不起,我沒聽到,請(qǐng)你再說一遍好嗎?
Excuse me, but I didn't hear that, would you mind repeating it, please?
。9) 抱歉,我沒聽懂,請(qǐng)您拼一下好嗎?
Sorry, but I didn't catch that, would you mind spelling it, please?