Questions 17—20
　　Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list below.
　　For each question 17-20, mark one letter (A-G) on your Answer Sheet.
　　Do not use any letter more than once.
　　17 Most people agree that the recent increase in stress is due to changes in ____________.
　　18 The trainees are taught that the right level of stress at work is important for good.
　　19 Trainees learn that one way of limiting stress is by deciding upon.
　　20 One of the most important parts of the course is learning how to react to
　　A levels of performance
　　B shorter deadlines
　　C employment practices
　　D higher levels of sickness
　　E unfair demands
　　F successful management structure
　　G practical targets
　　PART FOUR
　　Questions 21-35
　　·Read the text below about job prospects at the Provincial Bank.
　　·Choose the correct word A, B, C, or, D on the opposite page to fill each gap.
　　·For each question 21-35, mark one letter (A, B, C, or D) on your Answer Sheet.
　　Employment Opportunities for Graduates with the Provincial Bank
　　The Provincial Bank is one of the biggest (example) ____________ institutions in the U.K. With its 1,900 branches and 58,000 employees, it has (21) ____________ a household name. Almost 4,000 of these employees (22) ____________ managerial or executive positions. The bank has an outstanding (23) ____________ of profitability, which has been achieved by introducing innovations at the same time as maintaining leadership of the (24) ____________.
　　The bank’s comprehensive training programme concentrates on (25) ____________ the most important skills that graduates need in order to (26) ____________ early management responsibility. Trainees take responsibility for their own continuous self-development through visiting other branches and departments, and by (27)____________ courses in management skills. They also receive training in order to increase their knowledge of the bank’s (28) ___________. The bank supports (29)____________ of staff who wish to take professional examinations, and its Graduate Training Scheme is (30)_____________ to the nationally recognized Diploma in Management.
　　Obviously the quality of its mangers is of (31)____________ importance to the bank’s performance. It welcomes good graduates in any subject area, (32)____________ they can demonstrate the ability to influence events, and have the potential to (33)____________ both as leaders and as part of a team. Most graduate trainees join the Retail Banking division initially. Those starting on this programme will soon have the (34)____________ to work in other parts of the bank and can (35)____________ a varied and flexible working life.
　　Example:
　　A budgetary B fiscal C financial D economic
　　0 A B C D
　　Example
　　21 A opened B entered C turned D become
　　22 A hold B do C keep D own
　　23 A career B catalogue C record D experience
　　24 A area B trade C record D market
　　25 A making B reaching C developing D heightening
　　26 A present B treat C deal D handle
　　27 A observing B attending C involving D staying
　　28 A services B goods C creations D abilities
　　29 A colleague B members C people D persons
　　30 A qualified B combined C fastened D linked
　　31 A main B vital C necessary D superior
　　32 A therefore B thus C provided D only
　　33 A succeed B realize C gain D overcome
　　34 A choice B chance C likelihood D probability
　　35 A forecast B believe C suppose D expect
　　PART FIVE
　　Section A
　　Questions 36-40
　　Read the text below about a special kind of competition.
　　In most of the lines 36-40 there is one extra word which does not fit. One or two lines, however, are correct.
　　If a line is correct, write CORRECT on your Answer Sheet.
　　If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
　　Examples:
　　0 The international Youth Skills Olympics is a vocational skills competition in
　　0 C O R R E C T
　　00 which the young people demonstrate their achievements in a range of areas.
　　00 T H E
　　36 The competition, which there is held every two years, is organized by the international
　　37 Training Organisation. All U.K. competitors qualify for the team by getting through
　　38 a tough national competition.Their backgrounds are vary from arts to sciences,
　　39 and students to the self-employed. Since they do not know which skill area they
　　40 will be tested in, they must to train for everything before the start of the competition.
　　Section B
　　Questions 41-45
　　Read the text below about market research.
　　In each line 41-45 there is one wrong word.
　　For each line 41-45,write the correct word in CAPITAL LETTERS on your Answer Sheet.
　　Examples:
　　0 Your business will only success if customers like your product
　　0 S U C C E E D
　　00 or service and are prepared to give you money in exchange about it
　　00 F O R
　　Market Research
　　41 Before you start a business, it is importance to undertake market research
　　42 and to assess the results with great care: you need to finding out about your
　　43 potential customers and the state of the market, included your competitors.
　　44 The more detailed your market research are, the more profitable your business
　　45 is likely to be. Carry out your study thorough, and repeat it to ensure your results  are reliable.

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