2011單證員考試英語函電書信(5)A
來源:育路教育網(wǎng)發(fā)布時間:2011-02-22 14:53:34
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17.請客戶征詢其它公司
Thank you for your enquiry of 5 May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings.
謝謝5月5月日來函查詢關(guān)于紆綢罩衫的事宜。 本公司只生產(chǎn)紆綢布料,供應(yīng)紡織品批發(fā)商和制造廠家,并沒有制造成衣,因而未能接受貴公司訂貨,謹(jǐn)致萬分歉意然而,本公司樂意推薦本地一家生產(chǎn)優(yōu)質(zhì)男裝的工廠,相信可按貴公司設(shè)計的款式制造符合歐洲最高標(biāo)準(zhǔn)的服裝:蛇口工業(yè)區(qū)天鵝紡織品公司。該廠的絲綢布料全由本公司供應(yīng),隨函了什樣本以供查閱,如貴公司認(rèn)為適合,本公司樂意負(fù)責(zé)供應(yīng)所需布料。愿上資料對貴公司有所幫助。 謹(jǐn)祝生意興隆,事事順達(dá)。
18.改善服務(wù)
Thank you for your letter of 26 January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.
感謝1月26日來信。對上月貴公司更換所需貨品,唯恐類似事件再發(fā)生,本公司生產(chǎn)、運(yùn)輸和出口部經(jīng)理已商議制訂更有效方法處理貴公司事務(wù),并為此特別設(shè)計清單。隨信奉上該清單,供貴公司今后訂貨之用。當(dāng)中包括特殊規(guī)格、包裝要求和樗說明等欄目,相信此舉有助本公司提供更佳服務(wù),促進(jìn)雙方合作。如欲增設(shè)任何欄目于該清單上,懇求惠示。